Shipping Policy
At Soft Rows, we’re a family-run business, and every order is handled with care. Orders are typically processed and packaged within 5–7 business days once shipping begins.

We ship via trusted carriers like UPS and USPS, offering competitive rates at checkout. Delivery times depend on your location and the carrier’s service, but most domestic U.S. orders arrive within 3–7 business days from the ship date. Delays may occur due to weather, holidays, or carrier issues.

We appreciate your patience and support. Thank you for allowing us to be part of your hair care journey.